Shipping Policy

Free 2-day shipping in the USA and international shipping available -- if you are unable to complete an international order simply email us so we can assist with calculation of duties & import taxes.

If you have any questions, please contact us at info@alexanderdrake.com.

Returns, Exchanges and Refunds

We want you to be completely happy with the items you order from us. If for any reason you are not satisfied with an item you purchase through the Site, you may return such item (accompanied by your sales receipt) within 14 days of the date on which the item was delivered to you and elect to: (i) exchange the item for another item available for purchase through the Site, (ii) receive a refund in the amount you paid for the item, or (iii) receive a merchandise credit in the amount you paid for the item that may be applied to your purchase of another item through the Site. If you return an item to us after such 14-day return period, but between 15 and 30 days of the date on which the item was delivered to you, you may still return the item and elect either to exchange the item for another item available for purchase through the Site or to receive a merchandise credit in the amount you paid for the item that may be applied to your purchase of another item through the Site. 

To return an item you purchased through the Site, please simply reach out to our support team at info@alexanderdrake.com. Please allow 2-3 weeks for the processing of your return. 

Please note that refunds are subject to inspection and typically issued to the original form of payment, and some payment methods may incur non-refundable transaction or processing fees. All items returned to us must be unaltered, unworn and in saleable condition. In addition, all returned items must include the original packaging in good condition and all associated tags. This policy does not apply to custom orders. Other exclusions may apply.